Training Duration: 2Days / 12 Hours
Introduction to the Training:
In today’s globalized business environment, effective communication is more critical than ever. With teams increasingly composed of diverse cultures, backgrounds, and communication styles, businesses must equip employees with the skills to communicate clearly, navigate conflicts, and foster collaboration.
This interactive two-day training program provides participants with essential communication techniques, from active listening and body language to overcoming barriers and enhancing written and verbal communication. Through hands-on exercises and real-world case studies, participants will gain the confidence and skills to communicate effectively across all levels of an organization.
- Training Outlines:
– Creating Positive Relationships – Building rapport and fostering effective workplace communication.
– Growing Self-Awareness – Understanding how personal communication styles impact interactions.
– Communication Basics – Exploring the fundamentals of clear and effective messaging.
– Overcoming Communication Barriers – Identifying and addressing common challenges in workplace communication.
– Asking Questions for Clarity – Learning how to gather and relay information effectively.
– Active & Empathetic Listening – Strengthening understanding through improved listening skills.
– Body Language & Non-Verbal Communication – Mastering the art of non-verbal cues.
– Understanding Communication Styles – Recognizing and adapting to different ways of communicating.
– Creating a Positive Self-Image – Projecting confidence and credibility in conversations.
– Frame of Reference in Communication – Understanding how perspectives influence interactions.
– Techniques for the Workplace – Applying practical communication strategies to professional settings.
- Training Objectives:
– Recognize Common Communication Challenges
– Develop Effective Questioning Skills
– Enhance Non-Verbal Communication
– Improve Active Listening & Empathy
– Master Key Communication Techniques
– Apply Effective Workplace Communication Strategies
– Manage Difficult Conversations
- Who Should Attend
– Business Leaders & Managers
-HR & Team Leaders
– Customer Service & Sales Professionals
– Project Managers & Team Members
– Anyone Looking to Improve Communication
- Why Attend
– Stronger Workplace Relationships
– Better Conflict Resolution
– Enhanced Public Speaking & Writing Skills
– Higher Professional Success
– Practical & Actionable Techniques
