Training Duration: 2 Days / 12 Hrs
Introduction to the Training:
Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives. The purpose of this course is to assist participants in becoming more effective communicators by identifying people’s thinking patterns and preferred learning methods and by tailoring the communication accordingly. Getting a better understanding of how to communicate with others as well as how others communicate with you will improve business and personal relationships.
Training Outlines:
- Defining effective communication
- The four laws of communication
- The art of listening
- Effective listening and paraphrasing techniques
- Internal listening filters
- Avoid information loss
- Mastering body language
- Advanced assertiveness skills
- The power of influence and persuasion
- Dealing with difficult people using persuasion
Training Objectives:
- Use advanced communication tools and skills to deliver various types of messages
- Identify the different personal listening styles and discover their own
- Apply meta programs to improve understanding of people
- Describe and harness the power of body language
- Practice and use assertiveness skills in different situations
- Demonstrate the use of the secrets of influence for effective communication
