Certified Professional Manager

Training Duration: 5 Days / 30 Hrs

Introduction to the Program :

Throughout this course, we will explore the art and science of effective relationship management in the sales context. You will learn how to create a strong rapport with clients, understand their needs deeply, and provide tailored solutions that foster loyalty and repeat business. We will also delve into advanced communication techniques, negotiation skills, and strategies for handling challenging situations and objections. Our focus will extend beyond transactional interactions, emphasizing the development of long-term, trust-based relationships that drive mutual success for you and your clients.

Training Outlines:

  • Characteristics of successful managers
  • Corporate Ethics and Social Responsibility
  • Being Global
  • Advocating Effective Communication
  • Effective Problem Solving & Decision making
  • Strategic Planning
  • Value-chain Management
  • Organizational structure and culture
  • Building high-performance teams
  • Human resources management
  • Coaching and mentoring
  • Performance Management
  • Networking for Success
  • Project planning and Execution
  • Meetings Management
  • Situational Leadership
  • Managing change
  • Conflict Resolution and Politics
  • Time and Resources Management
  • Accounting and financial management

Training Objectives:

  • Develop strategies for implementing ethical practices and social responsibility in your organization.
  • Understand the challenges and opportunities of global management.
  • Develop skills for managing across cultures and international boundaries.
  • Advocating Effective Communication
  • Master techniques for clear, persuasive, and effective communication.
  • Learn to tailor communication strategies to different audiences and contexts.
  • Effective Problem Solving & Decision Making
  • Develop systematic approaches to problem-solving and decision-making.
  • Enhance critical thinking and analytical skills.
  • Strategic Planning
  • Understand the principles of strategic planning and execution.
  • Learn to align strategic planning with organizational goals.
  • Value-Chain Management
  • Gain insights into optimizing the value chain for enhanced efficiency and customer satisfaction.
  • Understand the interconnections of different functions within the value chain.
  • Explore different organizational structures and their impact on company culture.
  • Learn strategies for shaping and nurturing a positive organizational culture.
  • Develop skills to build, motivate, and lead high-performance teams.
  • Understand the dynamics of team development and management.
  • Learn key aspects of HR management including recruitment, training, and employee development.
  • Develop effective coaching and mentoring techniques.
  • Learn to identify and nurture talent within your team.
  • Understand methods for evaluating and improving employee performance.
  • Learn to set clear performance objectives and provide constructive feedback.
  • Master the fundamentals of project management from planning to execution.
  • Learn to manage resources, timelines, and stakeholder expectations effectively.
  • Develop skills for planning, conducting, and following up on meetings efficiently.
  • Learn to maximize productivity in meetings.
  • Understand the concept of situational leadership and its application.
  • Learn to adapt leadership style to different situations and team needs.
  • Gain insights into leading and managing change in organizations.
  • Develop strategies for overcoming resistance and facilitating smooth transitions.
  • Master techniques for resolving conflicts and navigating office politics.
  • Learn to identify and manage interpersonal dynamics effectively.
  • Enhance skills in time management and resource allocation.
  • Learn to prioritize tasks and manage workload efficiently.
  • Understand basic accounting and financial principles.
  • Learn to interpret financial reports and make informed business decisions.

Need more information about this course?

Please feel free to CONTACT US. All enquiries are answered within 24 hours.

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Dr Hay Safa - CEO Standards Consultants
Dr. Hady Safa

Dr. Safa has dedicated his career to helping individuals and organizations achieve their full potential through his engaging and informative speeches and writings.

With over 20 years of experience in the field, Dr. Safa has become a trusted authority on topics such as decision-making, talent management, and strategic planning. By incorporating his unique insights and practical advice, Dr. Safa has helped countless individuals and organizations achieve their goals and reach new heights of success.