Training Duration: 5 Days / 30 Hrs
• Introduction to the Training:
– Emotional Intelligence (EI) is the ability to understand, manage, and express one’s own emotions, as well as recognize and influence the emotions of others.
– This certification program provides participants with essential EI competencies to enhance personal and professional relationships, manage stress, resolve conflict, and lead with empathy.
– Through deep self-reflection, neuroscience insights, and practical exercises, participants will develop tools to improve individual and team performance, build trust, and create a foundation for long-term success in leadership and collaboration.
• Training Outlines:
– Introduction to Emotional Intelligence (EI)
– Overview of EI and Its Importance
– The Brain Design and Emotional Processing
– Developing Self-Awareness
The Inner Core of Self-Awareness
How Emotions Affect Thoughts and Behaviors
– Developing Self-Control
– Cultivating Self-Motivation
Top 10 Motivational Tips
– Developing Social Awareness
Scope and Applications of Social Awareness
How to Build Rapport with Others
– Managing Relationships and Others
Definition of Relationship Management
Importance of Teamwork and Collaboration
• Training Objectives:
– Explore the three dimensions of emotional intelligence, including the brain design and EI cycle
– Develop deeper self-awareness and understand how emotions influence thoughts and behaviors
– Expand emotional self-control using the five core competencies of self-regulation
– Improve personal motivation and resilience with practical, motivational tools
– Enhance social awareness by recognizing emotions in others and building strong rapport
– Strengthen relationship management through effective influence, collaboration, and empathy
– Apply EI skills to improve leadership impact and foster a high-performance team environment
• Who Should Attend:
– Managers and team leaders
– HR and organizational development professionals
– Customer-facing staff and relationship managers
– Professionals working in high-stress or high-collaboration environments
– Anyone seeking to enhance their emotional intelligence and leadership capabilities
• Why Attend:
– To gain certification in emotional intelligence and apply it to leadership and teamwork
– To better understand and manage your own emotional triggers and reactions
– To build deeper connections with colleagues, clients, and teams
– To develop greater empathy, influence, and communication effectiveness
– To manage conflict and stress with poise and resilience
