Training Duration: 3 Days / 18 Hrs
Introduction to the Training:
The sales process starts with a lead, turns into a prospect, and then the pre-approach, approach, presentation and closure follow. This workshop discusses the overall sales process and specifically focuses on the closing stage. In addition, participants will learn how to properly finalize deals and identify implications if sales are not sufficiently closed.
Training Outlines:
- Difference between Salesmen and Closers
- Types of Salesmen
- Types of Closers
- Closer Attitude
- Psychological Factors
- Trial Closing Techniques
- Closer and Customer’s Attitude
- Closing the Customer, agreeing on the next step
- Service Follow up
Training Objectives:
- Determine how Close the Prospect is to Actual Making a Purchasing Decision
- Learn how to Ask the Questions during the Trial Closings that will Lead to the Motivation behind the Purchase
- Master the Trial Closing Strategies to Close to Increase your Closing Success
- Know how to Ask for a Commitment without Pressure and Feeling Stressed or Creating Stress for Prospects, Making Closing Easy and Natural
- Enhance Service Follow Up to Increase Customer Satisfaction and Build Professional Relationships
