Training Duration: 3 Days / 18 Hrs
• Introduction to the Training:
– The sales process starts with a lead, turns into a prospect, and then follows through the pre-approach, approach, presentation, and ultimately the closing stage.
– The Trial Closing and Closing Training Program focuses specifically on the art and science of finalizing deals, helping participants develop the skills required to effectively close sales with confidence and clarity.
– Participants will explore various types of sales professionals, psychological factors affecting buying decisions, and the importance of proper service follow-up in ensuring long-term customer satisfaction.
• Training Outlines:
– Difference between Salesmen and Closers
– Types of Salesmen
– Types of Closers
– Closer Attitude
– Psychological Factors
– Trial Closing Techniques
– Closer and Customer’s Attitude
– Closing the Customer and Agreeing on the Next Step
– Service Follow-Up
• Training Objectives:
– Determine how close the prospect is to actually making a purchasing decision
– Learn how to ask questions during trial closings to uncover the motivation behind the purchase
– Master trial closing strategies to increase overall closing success
– Know how to ask for a commitment without pressure or stress, making the closing process smooth and natural
– Enhance service follow-up to increase customer satisfaction and build lasting professional relationships
• Who Should Attend:
– Sales representatives and account executives
– Business development professionals
– Sales team leaders and closers
– Client relationship managers
– Anyone involved in converting leads into confirmed sales
• Why Attend:
– To master trial and final closing techniques that increase conversion rates
– To gain confidence in securing customer commitments naturally and professionally
– To strengthen post-sale follow-up practices that drive satisfaction and repeat business
– To understand the psychology behind buying decisions and how to leverage it during closing
– To enhance individual and team performance in competitive sales environments
