Training Duration: 2 Days / 12 Hrs
• Introduction to the Training:
– In today’s interconnected workplace, strong relationship management skills are essential for building influence, driving collaboration, and achieving results.
– This practical and engaging training explores the foundations of human relations and communication, guiding participants in how to organize their thoughts, connect meaningfully with others, and build long-term, purpose-driven networks.
– Participants will gain tools to foster trust, manage difficult interactions, and communicate effectively in various settings, enabling them to enhance the flow of information and secure support across the organization.
• Training Outlines:
– Relationships and the Trust Factor
– Introduction to Human Relations
– Why Trust Matters
– Relationships and Communication
– The Three Elements of Communication
– Relating to the Heart and Minds
– Communicating Difficult Topics
– Building and Influencing Relationships
– Working Through Difficult Relationships
– Divesting from a Relationship
– Successful Networking
– Personal Action Plan
• Training Objectives:
– Understand the role of trust in building successful relationships
– Identify, analyze, and engage stakeholders using the power/interest matrix
– Recognize how context influences communication and relationship building
– Identify and pursue relationship opportunities that deliver mutual value
– Develop and nurture strong relationships, transitioning from transactional to transformational
– Expand networks to increase influence, visibility, and organizational success
• Who Should Attend:
– Team leaders and department managers
– Client relationship and account managers
– HR and internal communication professionals
– Sales and business development staff
– Professionals looking to enhance interpersonal and networking skills
• Why Attend:
– To improve your ability to connect and communicate meaningfully with others
– To develop and maintain trust-based relationships that drive collaboration
– To navigate and manage difficult relationships effectively
– To turn everyday interactions into purposeful partnerships
– To broaden your network and elevate your impact across the organization
