Customer Service

August 2024

Excellence in Customer Service

Introduction to the Training: In the fast-paced world of business, excellence in customer service plays a pivotal role in creating positive customer experiences, fostering loyalty, and driving business success. This comprehensive three-day training is designed to equip customer service professionals with the essential skills, knowledge, and mindset to deliver exceptional service consistently. This training program […]
19 Aug
9:00 am - 4:00 pm
October 2024

Customer Service Management Program

Introduction to the Training: The ultimate goal of the program is to level up from a transformative exploration into the dynamic realm of Customer Service Management. In this intensive program, we embark on a journey that transcends the conventional boundaries of customer service, delving deep into the art and science of effective management in delivering […]
21 Oct
9:00 am - 4:00 pm
November 2024

Certified Customer Service Professional

Introduction to the Training: In order to be successful in today’s business world, individuals should demonstrate superior leadership skills. The Executive Leadership is a customized program designed by STANDARDS to empower individuals and allow them to recognize their abilities and potential to be true leaders. This workshop will aid participants in developing innovation, flexibility and […]
18 Nov
All Day

Patient Care Excellence

Introduction to the Training: While the medical competence of healthcare providers and their staff is Priority Number One among patients and their families, caring is a close second. That caring can only come across through well developed communication skills and a heightened sense of empathy. Caring about others comes naturally; the challenge is showing that […]
18 Nov
9:00 am - 4:00 pm
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Dr Hay Safa - CEO Standards Consultants
Dr. Hady Safa

Dr. Safa has dedicated his career to helping individuals and organizations achieve their full potential through his engaging and informative speeches and writings.

With over 20 years of experience in the field, Dr. Safa has become a trusted authority on topics such as decision-making, talent management, and strategic planning. By incorporating his unique insights and practical advice, Dr. Safa has helped countless individuals and organizations achieve their goals and reach new heights of success.