Emotional Intelligence at the Workplace

Introduction to the Training:

Emotional intelligence involves the way we understand and communicate our emotions, how we perceive the emotions of others, and how we make decisions. It is a powerful component of effective leadership and management. This course will help participants develop and implement the essential emotional intelligence competencies. It will teach them how to build stronger relationships at work, how to empathize with others, how to manage stress levels, how to overcome challenging situations, and how to diffuse personal conflicts. Participants will discover ways of working with emotional intelligence that will help them build trust and resilience, enhance individual and team performance, and lead for long-term success.

Training Outlines:

• An introduction to EI
• An overview of EI
• The brain design
• Developing self-awareness
• The inner core of self-awareness
• How emotions affect behaviors and thoughts
• Developing self-control
• Developing self-motivation
• Top 10 motivational tips
• Developing social awareness
• Scope of social awareness
• How to build rapport
• Developing your management of others
• Definition of relationship management
• The importance of teamwork and collaboration

Training Objectives:

• Explore the three aspects of emotional intelligence, the brain design, and the EI cycle
• Develop self-awareness of their emotions and the impact of emotions on thoughts and behaviors
• Expand their self-control and self-management by practicing the five competencies of self-control
• Recognize emotions in others, achieve rapport with their team, and develop social awareness
• Improve their ability to manage through influencing others and practicing inspirational leadership

Program Details

Location : UAE

Dates:

1st cohort:      February  5 / 6 / 7 

2nd cohort:      August 28 / 29 / 30

Certification:

Upon the successful completion of the Emotional Intelligence at the Workplace you will be certified from Standards as well as the European Management Academy (EMA).