Business Etiquette

Introduction to the Training:

In the world of business, first impressions are often lasting, and the way we conduct ourselves plays a pivotal role in shaping those impressions. This is where business etiquette, a set of unwritten rules and customs that govern professional behavior, becomes a critical aspect of success. Business etiquette is not merely about following a rigid set of rules but about fostering a respectful, harmonious, and effective work environment.


In this training, we will explore the nuances of business etiquette, its significance in the modern corporate landscape, and its impact on professional relationships and opportunities. Understanding and applying proper business etiquette is akin to having a secret key to unlock doors of opportunity and influence. This will serve as a guide to help individuals navigate the intricate world of business etiquette, enhancing their professional acumen and ensuring that they leave a positive, lasting impression in the fast-paced, interconnected, and often globalized business arena. We will discuss various aspects of business etiquette, from communication and dress code to networking and cultural sensitivity, offering a comprehensive framework for success in the professional world.


Training Outlines:

  • The basics of business etiquette
  • Improving business etiquette culture
  • Body language 
  • Interact properly in person and on the phone
  • The personal impact
  • Etiquette and the Net!
  • Professional emailing
  • Social media etiquette
  • Going global
  • Understanding specific cultures
  • Business Etiquette and social events


Training Objectives:

  • Develop an understanding of the core principles and values that underpin effective business etiquette.
  • Recognize the importance of business etiquette in fostering positive professional relationships and enhancing personal and corporate reputations.
  • Improve Effective Communication Skills
  • Gain knowledge of appropriate dress codes and professional attire for various business settings.
  • Acquire networking skills to establish and maintain valuable professional connections.
  • Understand the etiquette of business dining and social events in different contexts.
  • Learn Cross-Cultural Sensitivity
  • Handle Business Etiquette Challenges
  • Acquire Personal and Professional Growth


Program Details


1st cohort:  June 19 / 20 / 21 





Upon the successful completion of the Business Etiquette you will be certified from Standards as well as the European Management Academy (EMA).

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Business Etiquette
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June 19, 2024


9:00 am - 4:00 pm
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Dr Hay Safa - CEO Standards Consultants
Dr. Hady Safa

Dr. Safa has dedicated his career to helping individuals and organizations achieve their full potential through his engaging and informative speeches and writings.

With over 20 years of experience in the field, Dr. Safa has become a trusted authority on topics such as decision-making, talent management, and strategic planning. By incorporating his unique insights and practical advice, Dr. Safa has helped countless individuals and organizations achieve their goals and reach new heights of success.