Advanced Communication Skills 10th Exclusive Edition
Advanced Communication skills on a corporate level are instrumental to success. In the 10th exclusive edition of this workshop will address the core elements behind successful communication and several practical techniques will be introduced. Through situational activities, participants will be able to implement the learned techniques in order to better understand the issues at hand.
- Definition and Myths of Communication
- Barriers to Effective Communication
- Verbal and Nonverbal Elements of Communication
- Behavioral Characteristics
- Identifying Others Styles
- Communicating with Other Styles
- Understand the meaning of communication
- Provide clarity to ensure that your message is understood and prevents misunderstandings.
- Recognize and steer clear of barriers to successful communication.
- Employ your body and voice effectively to communicate in a more positive manner.
- Adapt your Communication Style to Suit the Behavioral Characteristics of Others
- Use Active Listening Skills
Meet the trainers:
A Lebanese/Canadian Professional Development Facilitator, Certified Hogan Assessor and Coach, has been in the field of training since 1998. Born and raised in the Middle East, Feras is familiar with the local business culture, and often incorporates his knowledge and experience to the intricacies of the region. Fully capable of delivering in both English and Arabic simultaneously, Feras ensures all participants of his dynamic and interactive programs fully comprehend communicated material.
Feras specializes in the design and delivery of training programs, specifically those targeting the leadership and interpersonal traits of employees, along with front end sales and sales management training.
Feras also consults on matters relating to Talent Management, including Learning and Development, Recruitment, and Performance Management.
As a trusted advisor to my customers, I partner with the HR Professionals / Senior Management Leaders to help them shift into the new school of Human Resources and achieve tangible & sustainable value from our services.
Business Trainer – Areas of Specialization:
– Human Resources Management
– Communication Skills (the DISC model)
– Transactional Analysis
– Customer Experience and Customer Service
– Business Soft Skills
Schedule & Pricing:
- Sharm El Sheikh: Savoy Hotel – Soho Square
- From Thursday 07-October till Tuesday 12-October-2021.
- From 10:00 Am till 04:00 Pm
- Istanbul: CVK Hotel
- From Thursday 11-November-2021 till Monday 15-November 2021.
- From 10:00 Am till 04:00 Pm.
- Dubai: Media Rotana Hotel
- From Thursday 09-December-2021 till Tuesday 14-December 2021.
- From 10:00 Am till 04:00 Pm
- Registration fees:
- 1200$ per Individual, with dual certifications from IES Paris, and Standards-HRC upon program completion.
Importance of Communication Skills :
According to the Corporate Finance Institution here are some pointers to look out for when looking to improve your ability to effectively communicate with others:
ListeningIt is critical to be a good listener in order to become a good communicator. It’s critical to practice active listening, which is paying close attention to what people are saying and clarifying any ambiguities by rephrasing their inquiries for better comprehension.
ConcisenessUse as few words as possible to convey your message. Don’t waste time with filler words; instead, get right to the point. The listener will tune out or be unsure of what you’re talking about if you ramble. Excessive speaking should be avoided, as should the usage of terminology that could be confusing to the listener.
Body languageWhen talking with others, it is critical to use good body language, maintain eye contact, make hand gestures, and listen to the tone of your voice. A relaxed body stance combined with a kind tone will help you appear approachable to others.In communication, it’s crucial to make eye contact with the other person to show that you’re paying attention to what they’re saying. However, avoid staring at the person, as this may make him or her uncomfortable.
Self-assuranceBe self-assured in what you say and in your dealings with others. Maintaining eye contact, maintaining a calm body stance, and speaking with precision can all help you feel more secure. Make sure your words don’t sound like inquiries, and don’t try to come across as forceful or disparaging.
InquisitivenessWhen you disagree with what someone else says, whether it’s an employer, a coworker, or a friend, it’s crucial to sympathize with their point of view rather than merely trying to get your point over. Respect other people’s opinions and never belittle those who disagree with you.
RespectRespecting and appreciating what others have to say is a crucial component of communication. Paying attention to what they have to say, using their name, and not being distracted are all examples of being respectful. Respecting people makes the other person feel valued, which leads to a more open and fruitful interaction.
Choosing the right mediumThere are numerous types of communication to choose from; it’s crucial to pick the proper one. For example, speaking with someone in person about significant issues (layoffs, wage changes, etc.) is preferable to sending an email.
Succeeding in your career requires good communication skills. You need to know what you want and how you are going to attain it. Being an excellent communicator can help propel your career.
Good communication skills can aid in helping you land an interview and pass the selection process. Being able to articulate well provides a significant advantage! To do your job effectively, you have to discuss problems, request information, interact with others, and have good human relations skills – these are all part of having good communication skills. They help in being understood well and in helping understand the needs of those around you.
Bad Communication Skills in the Workplace
Communication skills drives workplace success. Although the detriments of poorly communicating with others may not be apparent in the short term, it has a crippling effect on the workplace in the long-term. Here are some signs of bad communication skills:
- Lack of specific communication skills
- Using the incorrect mediums to convey important messages
- Passive-aggressive communication skills
- Lack of follow-through and consideration
- Blaming and intimidating others
- Failing to listen.
Broadcasting or merely passing out information are not the same as communication.
It’s a two-way street. To put it another way, it entails both the sending and receiving of data.
As a result, it necessitates not only speaking and listening, but also—and maybe more importantly—developing a shared understanding of the data being sent and received.
If you are the ‘sender’ of information, this entails first presenting it clearly (whether in paper or in person), and then asking questions to ensure that your listeners comprehend. You must next listen to their responses and, if necessary, provide additional clarification.
If you’re the receiver, it involves paying attention to what’s being said, then reflecting back or asking questions to make sure you both understand what’s going on.
As a result, it is a dynamic process. Communication, in either direction, is anything from passive.