Performance Management

Training Duration: 5 Days / 30 Hrs

Introduction to the Training:

Since there is a positive correlation between the performance of individual employees and the overall performance of the organization, it is an organizational imperative for supervisors and managers to improve employee performance.

The role of front-line managers is key to any performance management system which includes, but is not limited to, properly setting objectives and conducting appraisals. This course takes an in-depth view at setting the right measures to manage employees. These measures are primarily objective in nature. This course also describes how to conduct effective performance appraisal meetings and emphasizes the importance of coaching as a means for improving performance.

Training Outlines:

  • Performance Management
  • Definitions and Indicators
  • Responsibilities in Performance Management
  • Establishing effective objectives
  • The impact of critical success factors on performance
  • The three types of performance criteria
  • Difference between goals and objectives
  • The importance of coaching
  • Five steps for coaching for optimal performance
  • Conducting effective performance appraisals
  • Roles of managers and employees
  • Common appraisal errors
  • Following up after the performance appraisal meeting

Training Objectives:

  • Define performance management, its objectives and various responsibilities
  • List the main phases in a performance management cycle and how to manage each for optimum results
  • Develop tangible and intangible measures of performance
  • Create business based objectives, including SMART targets, measures and Key Performance Indicators (KPIs)
  • Define coaching and list the 5 steps for conducting optimal coaching sessions
  • Conduct effective performance appraisal meetings
  • Identify ways of rewarding and recognizing employees

Need more information about this course?

Please feel free to CONTACT US. All enquiries are answered within 24 hours.

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Dr Hay Safa - CEO Standards Consultants
Dr. Hady Safa

Dr. Safa has dedicated his career to helping individuals and organizations achieve their full potential through his engaging and informative speeches and writings.

With over 20 years of experience in the field, Dr. Safa has become a trusted authority on topics such as decision-making, talent management, and strategic planning. By incorporating his unique insights and practical advice, Dr. Safa has helped countless individuals and organizations achieve their goals and reach new heights of success.