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Talent Management

To drive best levels of success in an organization, business leaders need engaged, high-performing employees. This should be achieved by aligning your talent management with company strategy, define consistent leadership criteria across all functional areas, and identify specific competencies to cultivate for continuing growth. In this workshop, you will learn how to identify, develop and retain talents and its importance to the organization success.

Certified Recruitment Specialist

The function of ‘recruitment and selection’ plays a key role in the entry of new employees into the organization. As such, it has an overwhelming influence on the successful achievement of organizational objectives. This course will take you from the basics to the advanced and strategic aspects of this important HR function. It will show you the logical and correct steps you must take to structure and implement recruitment and selection practices. This course being “certified”, it will include an assessment at the end of the course to ensure higher learning, higher retention of knowledge and better transfer of that knowledge to the workplace.

Performance Management

Since there is a positive correlation between the performance of individual employees and the overall performance of the organization, it is an organizational imperative for supervisors and managers to improve employee performance. The role of ​front line managers is key to any performance management system which includes, but is not limited to, properly setting objectives and conducting appraisals. This course takes an in-depth view at setting the right measures to manage employees. These measures are primarily objective in nature. This course also describes how to conduct effective performance appraisal meetings and emphasizes the importance of coaching as a means for improving performance.

Decision Making and Problem Solving

We make decisions and solve problems continually. Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. In this two days training, participants will be able to determine how decisions can systematically be made. Participants will get to know about the toolkit for solving problems and how it can be applied during their everyday routine. Real-life examples and an interactive set of activities will be used throughout the programme to help participants better grasp the ideas being delivered in the training.

The Balance Scorecard

The Balanced Scorecard workshop provides participants with background and resources in all areas that are important to lead or participate on a team to build, implement, and sustain a balanced scorecard planning and management system in their organization. The program includes in-depth study of strategic thinking, strategic planning, organization assessment, strategy mapping, performance measures and target setting, strategic initiatives, automation, cascading and strategic management.

Business Writing Skills

This course introduces business-writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business-writing techniques designed to cater for the modern business environment. Above all, we will emphasize the use of simple, clear and positive language in addressing day-to-day business affairs.

Relationship Management

In this training course, we look at both ingredients of communication and relationship from a practical approach to building long-term, influential networks. From organizing, analyzing and communicating one’s thoughts to building successful and purposeful relationships, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization, win people’s support, and attain desired goals and results.

Certified Sales Professional

This course is perfectly positioned for those starting a career in sales. It is also of great benefit to experienced sales professionals who would like to refresh their selling skills and techniques with the latest developments in this vibrant field, and to other professionals’ keen on understanding the sales function in general. While this course focuses on providing participants with core knowledge about sales as a function and as a process, it will also give them an in-depth understanding of self-management, the art of prospecting, opportunity planning and resource allocation. In addition, participants will acquire several skills related to negotiating deals, overcoming obstacles, resolving customer issues and closing sales.