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A Strong Communicator with exceptional organizational skills and ability to manage multiple situations and projects simultaneously with focus, direction and enthusiasm. Rania Proved excellent human-relations and excelled in team building and leadership roles, managing, training, and directing multi-departmental staff initiatives. Rania is a champion in change management advocating constant enhancement towards a better corporate culture, translating organizational goals into precisely crafted customer and human relations practices through innovative process improvement and multi-dimensional communication strategies. During her Journey, Rania held responsible positions in multinational corporations in different industries, such as telecommunication, NGOs, Real Estate and others. Rania has a Masters Degree in Human Resources Development, and have two Bachelor Degrees in Public Relations and Management/Marketing, both from Webster University, Geneva, Switzerland.
Rony Klayani is a managing partner & Director of training & Business Development for KAIZEE, a Business Training & Consultancy – Lebanese Company founded in 2009. He holds a Master degree in Business Administration, in addition to Special Business Certificates from The German Delegate of Industry and Trade (ISO 9001:2000 Quality Management Representative, & Internal Audit) and from Service Quality Institute – Minneapolis, USA (Certified Customer Service Trainer (CCST) and SQI Concepts & Products Training). Rony has remarkable achievements and a well-established background in, Market Research, PR and Marketing. In addition to that, he had been conducting seminars in Quality Management System Consultancy and Business Training, as well as, consulting projects in various aspects of business.
Hady H. Safa holds an MBA degree in Human Resources Management from Fairfield University in the United States. He is currently pursuing his PhD In talent management at the University of Fairfield. Safa was the founder of STANDARDS-HRC that was originated in 2005. He is a Certified Six Sigma, NLP Practitioner, along with Life and Business Coaching. He went through profound study of Human Resources, Change Management, and had successfully managed the Human Resources Departments of major multinational companies in the following industries including: Hospitality, Telecommunications and FMCG. Safa is currently running STANDARDS - Human Resources Consultants, and is, in practice, a public management trainer and a life coach. In addition to that, he conducts more than eighty hours of training workshops every month, public and corporate, in various Arab Countries including: Kuwait, Qatar, Syria and Lebanon.
Along with over 10 years of experience in Training and consulting, Fouad has an MBA from the American University of Beirut, and is currently pursuing his Ph. D in Marketing in Universite Saint Esprit – Paris IX. Fouad’s special approach for training techniques, enabled him to serve the training needs of many industries being in F.M.C.G, banking sector, industries, insurance and retail; Fouad currently conducts more than 60 hours of trainings monthly for both public and corporate sectors. Fouad successfully managed the HR departments of various companies and set up the administrative functions for numerous companies; a strategic thinker and active decision maker who always manage to point-out of the box- solutions.
Eric Baigne-studied economics and law in Paris and pursued a career in hospitality management in 1994 starting at Georges V, bringing his experience to Lebanese business in 1997. In Beirut, he managed some of the most renowned venues in the country being specialized in creating a customer service-oriented culture, and building and stressing customer loyalty. Mr. Baigne then ventured into the world of event creation, management and marketing. He launched the concept of “themed events” within the city, offering a unique and personalized idea of events management. Eric’s expertise in the hospitality industry enabled him to master the art of communication skills, negotiation and closing, and customer service, emphasizing on creating a service culture within companies of different industries.
